FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support
scrolling screenshot does not work anymore
Pages: 1
| Posted: 26 Jul 2021 14:05 | ||
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Registered User Currently Offline |
Posts: 3 Join Date: Jul 2021 |
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Plugin version FireShot 0.98.98
OS type and version MS Windows 10 Pro Version of browser Edge Version 92.0.902.55 (64 bit) Webpage URL causing this problem: all Since yesterday fireshot does not capture entire wabpages and hangs after inizial partial scroll Please help! |
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| Posted: 27 Jul 2021 03:26 | ||
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Registered User Currently Offline |
Posts: 7 Join Date: Jul 2020 |
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| I have the same issue.. | ||
| Posted: 28 Jul 2021 04:06 | ||
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Administrator Currently Offline |
Posts: 4161 Join Date: Jan 2007 |
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Hello and thank you for your report!
Please get the explanation and instructions how to fix it here: https://getfireshot.com/sup/art3122.htm __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 28 Jul 2021 13:58 | ||
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Registered User Currently Offline |
Posts: 3 Join Date: Jul 2021 |
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Hello,
I'm having this problem with MS Edge, not with Chrome. Can you please let me know? Best regards Michele |
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| Posted: 29 Jul 2021 14:41 | ||
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Administrator Currently Offline |
Posts: 4161 Join Date: Jan 2007 |
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Hello. The solution is the same. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 29 Jul 2021 17:00 | ||
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Registered User Currently Offline |
Posts: 3 Join Date: Jul 2021 |
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Hello,
could you post a detailed screen screen to fix the problem with Edge as you did with Chrome? You replied the solution is the same but I cannot find the scrolling options modification options in Edge installation of your extension. Can you please help? Will you also release an update for Edge as you did for Chrome that resolves the problem? My best Michele |
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| Posted: 30 Jul 2021 11:37 | ||
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Administrator Currently Offline |
Posts: 4161 Join Date: Jan 2007 |
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Is it the Edge New based on Chromium? If so, then the instructions are the same. Another approach is to wait until the update is approved by Microsoft, then it will be delivered to your computer automatically. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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