FireShot screenshot extension doesn't scrolling

Question

Plugin version: FireShot for Chrome v.0.99.1
OS type and version: Windows 10
Version of browser: Chrome Version 92.0.4515.107
Steps to reproduce the bug: Capture scrolling content on any website
Webpage URL causing this problem: Any URL

I can't take long page screenshots of any pages.
That's my steps:
①browse to page, click S on toolbar
②Choose "Capture Entire Page and..."(or "Capture Selection/element and...", select a long area)
It began to scroll, but soon stopped. No screenshot was saved. The only option left was "stop capturing", but clicking on it did not do anything.
If I closed the browser and opened it, option "Capture Entire Page and..."(and others) was clickable again. When I clicked it, the above fault would repeat.

Please help me to solve this problem as soon as possible, thank you.

Accepted Answer

Hello and thank you for your report! Please get the explanation and instructions how to fix it here: https://getfireshot.com/sup/art3122.htm

Posted: 26 Jul 2021 07:35
	Registered User Currently Offline	Posts: 3 Join Date: Jul 2021
Plugin version: FireShot for Chrome v.0.99.1 OS type and version: Windows 10 Version of browser: Chrome Version 92.0.4515.107 Steps to reproduce the bug: Capture scrolling content on any website Webpage URL causing this problem: Any URL I can't take long page screenshots of any pages. That's my steps: ①browse to page, click S on toolbar ②Choose "Capture Entire Page and..."(or "Capture Selection/element and...", select a long area) It began to scroll, but soon stopped. No screenshot was saved. The only option left was "stop capturing", but clicking on it did not do anything. If I closed the browser and opened it, option "Capture Entire Page and..."(and others) was clickable again. When I clicked it, the above fault would repeat. Please help me to solve this problem as soon as possible, thank you.

Posted: 28 Jul 2021 04:08
	Administrator Currently Offline	Posts: 4161 Join Date: Jan 2007
Hello and thank you for your report! Please get the explanation and instructions how to fix it here: https://getfireshot.com/sup/art3122.htm __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

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