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FireShot: Full Webpage Screenshots + Annotations for Firefox, Chrome, Opera, Edge and Internet Explorer / FireShot and Screenshot Studio Support / Bug Reports / 

Fireshot window does not open after capture

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Posted:  13 Mar 2020 04:55
So upon capturing the screenshot I see the fireshot icon appear in my taskbar but the window does not open.

What do I do?

I am using the latest update from windows 10.
Posted:  18 Mar 2020 17:08
Please help I need to use this app urgently. I am also a paying customer of the app.

I have even tried to delete the extension and re install it. The problem does not go away.
Posted:  04 Jul 2020 11:10
Why hasnt anyone replied to this bug?

Can I get some help here please. I am running the paid version.
Posted:  06 Jul 2020 17:46
Hello. I thought I answered this thread - my apologies. Usually this happens when users use more than one monitor, then switch to one monitor, and the windows are retained outside of the display area.

I can provide support to you in TeamViewer, I'm sure we'll be able to sort this problem out quickly - please let me know, what time is suitable for the short debug session.
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