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scrolling screen shot is full black, please help! can i fix it?firefox

Pages: 1
Posted:  27 Jan 2020 11:35
When I took a screenshot of the entire webpage, the saved image was only 0kb, so I chose to try to save it in PDF format. After saving, I found that the file was 8mb. I thought it was successful at first, but when I opened the file,  It is a black picture. Is the file damaged when the screenshot is taken?  Can this PDF file be repaired?  This document is very important to me, thank you, if there is any way to fix it, please tell me,thanks!
Pages: 1