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Unable to install fireshot-firefox-plugin.exe in our environment

Pages: 1
Posted:  17 Oct 2018 14:37
Hello,

since we had to change to the latest firefox ESR (60.2.2esr) we are not able to install the fireshot-firefox-plugin.exe in order to use the advanced features. Before we used the old extension with firefox 45.

Our %appdata%-folders are redirected to a netshare on our file server and besides the installer requires administrative privileges.

The error on installation:
Quote:
"There was a problem while creating folder "\\servername\Profile$\username\WS.V2\AppData\Roaming\Fireshot\firefox". Please create this folder manually, then restart the installation."


The folder does exist, even if I delete this folder and create it manually, the installation doesn't work (same error). The domain user has full permissions to this folder (and subfolders).

native-fireshot.log:
Code:

Started
With command: 2
Using folder for deployment: \\servername\Profile$\username\WS.V2\AppData\Roaming\FireShot\firefox
Created directory with result: 0
Copying myself...

**** Error: Failed to copy new executable to the deployment folder.

Failed to deploy with default permissions, trying to execute as admin.
Execution code is: 5

**** Error: Error during the execution the elevated process: 5

Started
Location: \\servername\Profile$\username\WS.V2\AppData\Roaming\Fireshot\firefox\fireshot-firefox-plugin-update.exe
With command: 5
Plugin launched in update mode
Using folder for deployment: \\servername\Profile$\username\WS.V2\AppData\Roaming\FireShot\firefox
Created directory with result: 0
Exit
Posted:  17 Oct 2018 22:47
Can you please try this new version?
https://getfireshot.com/downloads/fireshot-firefox-plugin.exe
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Posted:  18 Oct 2018 11:02
Hello again,

thank you for your quick response! The new plugin seems to work

No further errors and the new installer doesn't require administrative privileges anymore.

Great job!
Posted:  18 Oct 2018 14:18
Thank you for your update!
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Posted:  19 Oct 2018 16:58
Hello again,

just another question: we use the advanced features espacially for watermarking, but this feature doesn't work anymore. It's activated and configured in the options, but the watermarks are missing in screenshots.

Any ideas?
Posted:  19 Oct 2018 20:19
Yes, I found a regression during refactoring of this piece of code. This will work in the next update.
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Posted:  23 Oct 2018 11:59
Hello again,

thanks for your response! Can you already tell something about the release date of this update?
Posted:  15 Nov 2018 13:35
Hello,

any news on this item?

Best regards
Posted:  22 Nov 2018 17:48
Yes, the update is almost ready. It's expected to land AMO in the next week.
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  17 Jan 2019 11:00
Hi, there is still no update available. Any news?

Best regards
Pages: 1