FireShot: Full Webpage Screenshots + Annotations for Firefox, Chrome, Opera, Edge and Internet Explorer / FireShot and Screenshot Studio Support / Public Support /
Can't get access to premium support even though I have full paid version
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| Posted: 22 Aug 2018 14:40 | ||
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Registered User Currently Offline |
Posts: 8 Join Date: May 2018 |
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Hi,
I have a full paid version. I have placed my license key in my profile (I'm using it to use the Full version on my desktop so must be valid) but it's still asking me to enter a valid license key in my profile so can't get access to premium support. Please advise Regards Keith |
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| Posted: 22 Aug 2018 15:06 | ||
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Registered User Currently Offline |
Posts: 8 Join Date: May 2018 |
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Hi,
Sorry. Now resolved. Regards Keith |
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| Posted: 28 Aug 2018 01:46 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: Aug 2018 |
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I paid for their full version, but after an update to firefox it says I need to buy it again...what can I do.
There seems to be no email to send my problem to. Just forums... |
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| Posted: 29 Aug 2018 17:32 | ||
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Administrator Currently Offline |
Posts: 3440 Join Date: Jan 2007 |
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PClark, you can send email to contacts@getfireshot.com __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 29 Aug 2018 19:00 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: Jul 2018 |
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| I purchased the premium version. Every time I try to use it, I'm redirected to buy the premium version. Makes me crazy | ||
| Posted: 01 Sep 2018 06:35 | ||
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Administrator Currently Offline |
Posts: 3440 Join Date: Jan 2007 |
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themitzz, can you please provide more info according to the rules at the bottom of the page? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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