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FireShot: Full Webpage Screenshots + Annotations for Firefox, Chrome, Opera, Edge and Internet Explorer / FireShot and Screenshot Studio Support / Public Support / 

Can't get access to premium support even though I have full paid version

Pages: 1
Posted:  22 Aug 2018 14:40
Hi,
I have a full paid version. I have placed my license key in my profile (I'm using it to use the Full version on my desktop so must be valid) but it's still asking me to enter a valid license key in my profile so can't get access to  premium support.

Please advise

Regards
Keith
Posted:  22 Aug 2018 15:06
Hi,

Sorry. Now resolved.

Regards
Keith
Posted:  28 Aug 2018 01:46
I paid for their full version, but after an update to firefox it says I need to buy it again...what can I do.
There seems to be no email to send my problem to. Just forums...
Posted:  29 Aug 2018 17:32
PClark, you can send email to contacts@getfireshot.com
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Posted:  29 Aug 2018 19:00
I purchased the premium version. Every time I try to use it, I'm redirected to buy the premium version. Makes me crazy
Posted:  01 Sep 2018 06:35
themitzz, can you please provide more info according to the rules at the bottom of the page?
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Pages: 1