»User:
»Password:
Remember Me? 
FireShot: Full Webpage Screenshots + Annotations for Firefox, Chrome, Opera, Edge and Internet Explorer / FireShot and Screenshot Studio Support / Bug Reports / 

"Capture selection" is capturing a different part than what I selected

Pages: 1
Posted:  23 Mar 2018 03:25
When I select "Capture selection" and drag a box over the page, the box starts further down than where I clicked. When the resulting screenshot is returned, it only contains a piece of what I selected; the rest is cut off.

Plugin version: 0.98.93.2
OS type and version: Windows 10.0.16299 64-bit
Browser: Chrome 65.0.3325.162 64-bit
Steps to reproduce the bug: above
Webpage URL: https://daricecairns.com/what-to-do-when-you-feel-stuck/
Posted:  23 Mar 2018 15:00
Just tried this - works nicely. The auto-scrolling starts, when your mouse is close to the boundary - is that your case?

Does it work, if you capture the page entirely?
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  23 Mar 2018 21:09
Can you please clarify what you mean by "auto-scrolling" and "boundary"?
Yes, "Capture entire page" and "Capture visible part" work just fine.
Posted:  23 Mar 2018 22:38
When you start the selection, you define a rectangle. Suppose, you need to capture an area, that is bigger, than the displayed region on your screen. When you move your mouse, FireShot checks, if the mouse cursor close to the screen boundaries. If yes, then FireShot will scroll the contents to make sure you can select more, than is currently displayed on your screen.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  23 Mar 2018 23:41
Ah, I see what you mean. No, my selection was well within the boundaries of my laptop screen.
Pages: 1