'Capture webpage selection' is capturing a different part than what I selected

Question

When I select 'Capture selection' and drag a box over the page, the box starts further down than where I clicked. When the resulting screenshot is returned, it only contains a piece of what I selected; the rest is cut off. Plugin version: 0.98.93.2 OS type and version: Windows 10.0.16299 64-bit Browser: Chrome 65.0.3325.162 64-bit Steps to reproduce the bug: above Webpage URL: https://daricecairns.com/what-to-do-when-you-feel-stuck/

Accepted Answer

Just tried this - works nicely. The auto-scrolling starts, when your mouse is close to the boundary - is that your case? Does it work, if you capture the page entirely?

Answer

When you start the selection, you define a rectangle. Suppose, you need to capture an area, that is bigger, than the displayed region on your screen. When you move your mouse, FireShot checks, if the mouse cursor close to the screen boundaries. If yes, then FireShot will scroll the contents to make sure you can select more, than is currently displayed on your screen.
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Posted: 23 Mar 2018 03:25
	Registered User Currently Offline	Posts: 3 Join Date: Mar 2018
When I select "Capture selection" and drag a box over the page, the box starts further down than where I clicked. When the resulting screenshot is returned, it only contains a piece of what I selected; the rest is cut off. Plugin version: 0.98.93.2 OS type and version: Windows 10.0.16299 64-bit Browser: Chrome 65.0.3325.162 64-bit Steps to reproduce the bug: above Webpage URL: https://daricecairns.com/what-to-do-when-you-feel-stuck/

Posted: 23 Mar 2018 15:00
	Administrator Currently Offline	Posts: 4161 Join Date: Jan 2007
Just tried this - works nicely. The auto-scrolling starts, when your mouse is close to the boundary - is that your case? Does it work, if you capture the page entirely? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 23 Mar 2018 21:09
	Registered User Currently Offline	Posts: 3 Join Date: Mar 2018
Can you please clarify what you mean by "auto-scrolling" and "boundary"? Yes, "Capture entire page" and "Capture visible part" work just fine.

Posted: 23 Mar 2018 22:38
	Administrator Currently Offline	Posts: 4161 Join Date: Jan 2007
When you start the selection, you define a rectangle. Suppose, you need to capture an area, that is bigger, than the displayed region on your screen. When you move your mouse, FireShot checks, if the mouse cursor close to the screen boundaries. If yes, then FireShot will scroll the contents to make sure you can select more, than is currently displayed on your screen. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 23 Mar 2018 23:41
	Registered User Currently Offline	Posts: 3 Join Date: Mar 2018
Ah, I see what you mean. No, my selection was well within the boundaries of my laptop screen.

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"Capture webpage selection" is capturing a different part than what I selected