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FireShot: Full Webpage Screenshots + Annotations for Firefox, Chrome, Opera, Edge and Internet Explorer / FireShot and Screenshot Studio Support / Bug Reports / 

Multiple Monitor choice still not working (ScreenCaptureStudio)?

Pages: 1
Posted:  11 Aug 2017 22:32
PrintScreen no longer gives me a choice of which of my 2 monitors to use and I REALLY miss that!  A LOT!

I think at some point recently, I mistakenly chose the option that said "Don't show monitor choice" and now I can't get the dialog back so that I can choose which monitor I am trying to capture.

I've tried the 'Options' to see how to put it back the way it was, but there's nothing in that area where I can put it back the way it was.  I've looked for any kind of manual on-line for SCS but can't find anything.  There's no choice for 'Help', either.

When I press PrintScreen, I get a capture of monitor 2.  Pressing Shift+PrintScreen, I get a capture of monitor 1 but only the top dialog box (nothing on the screen behind the dialog box is captured). 

How do I fix this, please?
Posted:  30 Aug 2017 18:43
Please do not use a hot key, when using the SHIFT key - please launch the command from the popup menu.
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Posted:  31 Aug 2017 00:24
I was able to fix it by uninstalling and reinstalling.  Happy again!
Posted:  05 Sep 2017 18:30
Yep, your solution was also nice
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Pages: 1