Multiple Monitor choice still not working (ScreenCaptureStudio)?

Question

PrintScreen no longer gives me a choice of which of my 2 monitors to use and I REALLY miss that! A LOT!

I think at some point recently, I mistakenly chose the option that said "Don't show monitor choice" and now I can't get the dialog back so that I can choose which monitor I am trying to capture.

I've tried the 'Options' to see how to put it back the way it was, but there's nothing in that area where I can put it back the way it was. I've looked for any kind of manual on-line for SCS but can't find anything. There's no choice for 'Help', either.

When I press PrintScreen, I get a capture of monitor 2. Pressing Shift+PrintScreen, I get a capture of monitor 1 but only the top dialog box (nothing on the screen behind the dialog box is captured).

How do I fix this, please?

Accepted Answer

Please do not use a hot key, when using the SHIFT key - please launch the command from the popup menu.

Answer

Yep, your solution was also nice

Posted: 11 Aug 2017 22:32
	Registered User	Posts: 12 Join Date: Jan 2015
PrintScreen no longer gives me a choice of which of my 2 monitors to use and I REALLY miss that! A LOT! I think at some point recently, I mistakenly chose the option that said "Don't show monitor choice" and now I can't get the dialog back so that I can choose which monitor I am trying to capture. I've tried the 'Options' to see how to put it back the way it was, but there's nothing in that area where I can put it back the way it was. I've looked for any kind of manual on-line for SCS but can't find anything. There's no choice for 'Help', either. When I press PrintScreen, I get a capture of monitor 2. Pressing Shift+PrintScreen, I get a capture of monitor 1 but only the top dialog box (nothing on the screen behind the dialog box is captured). How do I fix this, please?

Posted: 30 Aug 2017 18:43
	Administrator Currently Offline	Posts: 4161 Join Date: Jan 2007
Please do not use a hot key, when using the SHIFT key - please launch the command from the popup menu. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 31 Aug 2017 00:24
	Registered User	Posts: 12 Join Date: Jan 2015
I was able to fix it by uninstalling and reinstalling. Happy again!

Posted: 05 Sep 2017 18:30
	Administrator Currently Offline	Posts: 4161 Join Date: Jan 2007
Yep, your solution was also nice __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

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