Lost FS button

Question

Plugin version: 98.90 (most recent)
OS: MS Windows 10
Firefox: 50.1.0
Have enjoyed the use of FireShot for a while now, but just recently I've lost my Fireshot button that normally sits in the address or bookmarks bar. I've gone through options, I've tried removing and reinstalling. I even tried uninstall/reinstalling Firefox. I can get Fireshot using the context menu or tools menu, but my toolbar button is what I'm most comfortable using.

Yes, I did look in the 'Customization menu' to see if it was in there. I even hit the 'restore defaults' while in 'customization', where it spits all the various added plugin buttons back into the customization tool box, but the Fireshot button never shows up no matter what I try.

Any ideas would be appreciated! Thank you!

Accepted Answer

Can you check please the Addons window? Does FireShot extension exist in the list and is it enabled?

Posted: 10 Jan 2017 19:06
	Registered User Currently Offline	Posts: 2 Join Date: Jan 2017
Plugin version: 98.90 (most recent) OS: MS Windows 10 Firefox: 50.1.0 Have enjoyed the use of FireShot for a while now, but just recently I've lost my Fireshot button that normally sits in the address or bookmarks bar. I've gone through options, I've tried removing and reinstalling. I even tried uninstall/reinstalling Firefox. I can get Fireshot using the context menu or tools menu, but my toolbar button is what I'm most comfortable using. Yes, I did look in the 'Customization menu' to see if it was in there. I even hit the 'restore defaults' while in 'customization', where it spits all the various added plugin buttons back into the customization tool box, but the Fireshot button never shows up no matter what I try. Any ideas would be appreciated! Thank you!

Posted: 18 Jan 2017 05:12
	Administrator Currently Offline	Posts: 4161 Join Date: Jan 2007
Can you check please the Addons window? Does FireShot extension exist in the list and is it enabled? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 21 Jan 2017 10:09
	Registered User Currently Offline	Posts: 2 Join Date: Jan 2017
Thank you for your response. Yes, that was the very first thing checked. As of this moment, after trying many various installs and reinstalls, I have installed an earlier version of Firefox and an earlier version of Fireshot and finally have my button back. Yeah, I know security is an issue. Hopefully at some point in time I can get an update that works. Until then I'll go with the older models that work together. Thanks again.

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