»User:
»Password:
Remember Me? 
FireShot: Full Webpage Screenshots + Annotations for Firefox, Chrome, Opera, Edge and Internet Explorer / FireShot and Screenshot Studio Support / Bug Reports / 

Fireshot no longer working

Pages: 1
Posted:  20 Nov 2016 06:29
I cannot take a screenshot from chrome anymore. the menu appears but when I click on anything in the menu - nothing happens.
Posted:  21 Nov 2016 05:57
I can provide support to you via TeamViewer. This app is free and does not require installation. According to my experience, it's the fastest way of solving problems remotely.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  27 Nov 2016 02:03
I have the same problem but with Mozilla Firefox. I have uninstalled and reinstalled but still does not work. Has been working well for last 2 years so I don't understand. I have TeamViewer installed.
Posted:  03 Dec 2016 12:36
Hi after updating recently FireShot Pro hotkeys stopped working, have opened Options, tried Apply and Save and Close.
Have uninstalled and reinstalled FireShot from Chrome Web store, and entered licensing info.
FireShot 0.98.91
Chrome browser version 55.0.2883.75 m
Posted:  28 Dec 2016 18:21
Hi, the add-on is deactivated: "Fireshot could not be verified and has been disabled."
Version. 0.98.89
Windows 7
Firefox 50.1.0 German
But, Fireshot works with my Thunderbird (Vers. 0.98.89)

Can somebody help?

Friedel
Posted:  29 Dec 2016 12:50
Quote:
Hi after updating recently FireShot Pro hotkeys stopped working, have opened Options, tried Apply and Save and Close.


Hello, what does the "Stopped working" mean?

Quote:
Hi, the add-on is deactivated: "Fireshot could not be verified and has been disabled."
Version. 0.98.89


Hello, please reinstall FireShot. This will solve the problem.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  29 Dec 2016 13:25
Quote:
Hello, please reinstall FireShot. This will solve the problem.

That I would have done before, but I can only download if I buy. But I've already bought. Where can I download the latest version without purchase? I´ve bought the version 0.98.21, which is too old.

Friedel
Pages: 1