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FireShot: Full Webpage Screenshots + Annotations for Firefox, Chrome, Opera, Edge and Internet Explorer / FireShot and Screenshot Studio Support / Bug Reports / 

Chrome x64 - doesn't work

Pages: 1
Posted:  07 Aug 2014 09:01   Last Edited By: kluvi
Hi.
Fireshot doesn't work in chrome 37.0.2062.58 m (64-bit).
It does nothing when i click on any item in the FireShot menu.
I tried to remove and then add FireShot again, but it doesnt help.

FireShot: 0.98.53
OS: Windows 7 Professional SP1 x64, czech
Browser: Chrome 37.0.2062.58 m (64-bit)
Steps to reproduce: try to make some screenshot (doesnt matter, what type)
URL: all pages

edit: I tried Screenshot Studio and it works ok.
Posted:  31 Aug 2014 19:18   Last Edited By: sixside
Bump. I am experiencing this exact same problem. It seems to do everything normally, EXCEPT there is no save dialog. For example if I try "Capture Selection" it will bring up the marquee tool just as it used to. If I try "Capture Entire Page" it will auto-scroll the page as if it's capturing. But after that it does nothing. There is no Save dialog window if I try to Save. There is no Edit window if I opted to Edit. No save PDF dialog. No email. Nothing.

I also tried to uninstall the extension and re-install and it didn't fix it. I also tried running it in Incognito mode as the ONLY extension installed to make sure it wasn't a collision with other extensions. Still broken.

Also worth noting. Clicking 'About' in the Extension menu, doesn't do anything.

Plugin version 0.98.53
OS Win 7, English
Chrome Version 37.0.2062.94 (64-bit)
URL: All. Tried Yahoo, IBM, Google and more
Posted:  31 Aug 2014 20:25   Last Edited By: JK
Thanks for bumping! The update will be available in 1-2 days. I'll let you know!
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Posted:  03 Sep 2014 15:34
Bump. Any update on a release for a fix...this could not have happened at a worse time for me. In the middle of a project where fireshot is extremely needed for productivity
Posted:  03 Sep 2014 15:42   Last Edited By: JK
Yep, working hard right now. Can I suggest installing a portable 32-bit version of Chrome to use with FireShot just as a temporary solution?
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Posted:  04 Sep 2014 11:48
we still miss the fireshot on chrome 64 bit....
Posted:  05 Sep 2014 19:18
Soon! A lot of work due to latest changes in Chromium.
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  08 Sep 2014 01:22
I don't want to sound obnoxious, but the 64bit beta has been out for a long time. None of the other commercial apps we use in Chrome crashed. They all had prepared themselves for this. We really love the product and invested in a license to help ensure continued support and development and this is honestly quite disappointing
Posted:  10 Sep 2014 19:43   Last Edited By: JK
Waiting for the Google's approval!

Google has responded:
Quote:
Your item has been submitted for publishing, but it has been flagged for a manual review. This is necessary in some cases, including when your item uses an NPAPI component.

Our team will review your item shortly. In some cases, we may contact you to ask for additional information. You can check the developer dashboard for the most current state of your item's review.

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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  12 Sep 2014 00:25
I didn't know what NPAPI was, so I looked it up, and found this story about Google and NPAPI.

In a nutshell: in September 2013, Google announced that NPAPI support in Chrome would be phased out during 2014 because "NPAPI’s 90s-era architecture has become a leading cause of hangs, crashes, security incidents, and code complexity."

Interesting.
Posted:  14 Sep 2014 13:40
Ok, I think it's available on Chrome now: https://chrome.google.com/webstore/detail/capture-webpage-screens ...
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Posted:  14 Sep 2014 19:46
Thanks very much!  It seems to be working again on Windows 7 and 8.1 computers.
Posted:  18 Sep 2014 13:17

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Posted:  18 Sep 2014 17:18
finally my awesome screenshot is back                    !!!!

thank you very much developer!!
Posted:  18 Sep 2014 17:47
Thanks, you're always welcome
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There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
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