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FireShot: Full Webpage Screenshots + Annotations for Firefox, Chrome, Opera, Edge and Internet Explorer / FireShot and Screenshot Studio Support / Bug Reports / 

just bought paid version and Save entire page as pdf does not work

Pages: 1
Posted:  01 Jul 2012 04:10
it just saves the .pdf as a blank pdf?

Could someone help me get this working.. thank you
Posted:  25 Oct 2012 09:53
Hello.. still no reply? and it's still not working?! and i paid.. where is the support here?!
Fireshot 0.98.20
Windows 7 home premium 64bit
Firefox 16.0.1
goto a website with large posts chose capture entire page, save as pdf and it will save it as a blank pdf
Posted:  25 Oct 2012 10:15
i went to fireshot settings and chose to integrate into internet explorer, and that works. so there is def a firefox bug, and has been since i originally posted.. suggestions please? i only use firefox.
Thanks!
Posted:  25 Oct 2012 10:19
Hello.

Quote:
goto a website with large posts chose capture entire page, save as pdf and it will save it as a blank pdf


So you mean it's captured fine and the error happens only when you save as PDF? Does it work if you save it to PNG?
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  25 Oct 2012 10:28
there is no error at all. it captures, says it's captured asks to open target output folder, you chose yes, and the pdf file is only one page and it's all white/blank.

i went here (need this page for legal purposes) http://qwest.centurylink.com/internethelp/eup.html
chose dropdown in fireshot, capture entire page and save as pdf. it clicks, saves, asks to show folder target location, i chose ok, the pdf is blank.
png is blank/white as well in firefox

addons i'm using...
adblock plus
add to amazon wish list
all in one sidebar
default full zoom level
fireshot
google reader watcher
IDM CC
lastpass
pocket
rss icon awesomebar
search highlight
WOT
Xmarks
youtube music player
Posted:  25 Oct 2012 10:32
i have tried this on my workstation. and fireshot seems to be working there, but my laptop intermittant white/blank captures.

i also use firefox sync, so all addons, and themes should be the same on all devices
Posted:  25 Oct 2012 10:36
Can you please confirm:

- it saves fine to PNG or JPEG
- it's normally opened in the editor when you select "Capture entire page and edit"

Thanks
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  25 Oct 2012 10:49
well after more tests/confirming seems all captures from fireshot (all available capture options capture blank/white pages. fireshot is not working on laptop at all with firefox/specs listed above
Posted:  25 Oct 2012 11:35   Last Edited By: JK
So the problem can be in one of the addons you're using or in the limited resources at your laptop. You can try disabling all addons except of FireShot, restarting Firefox and check whether it helps.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  17 Oct 2020 20:42
I have the same problem. I use Firefox and I get blank all white PDF documents that are 4 megs in size.
Fireshot 0.98.98
Firefox 81.0.2
Web page giving error (trying to capture specs for computer I am buying): https://www.dell.com/en-us/work/shop/workstations-isv-certified/n ...

Most recent error reports from Ctrl-Shift-J (I cannot tell if these are associated with Fireshot)
Unchecked lastError value: Error: ID already exists: convert ExtensionCommon.jsm:764
    withLastError resource://gre/modules/ExtensionCommon.jsm:764
    create chrome://browser/content/child/ext-menus.js:148
Unchecked lastError value: Error: ID already exists: append ExtensionCommon.jsm:764
    withLastError resource://gre/modules/ExtensionCommon.jsm:764
    create chrome://browser/content/child/ext-menus.js:148
debuggee 'resource://devtools/shared/base-loader.js:289' would run builtin-modules.js:196:11
Posted:  18 Oct 2020 12:19
JohnH123, can you please restart the browser and check, if you can capture this page entirely to Editor?
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Pages: 1