| Posted: 05 Jan 2011 04:02 | ||
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Registered User Currently Offline |
Posts: 4 Join Date: Jan 2011 |
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Hi I've lost my licence key information, and I am being asked to purchase the program again or provide the account/username and licence key
Can you please provide me with this information so that i pay switch back to pro |
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| Posted: 08 Jan 2011 10:29 | ||
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Administrator Currently Offline |
Posts: 1494 Join Date: Jan 2007 |
| What email did you use when purchased this key? | ||
| Posted: 01 Feb 2011 01:06 | ||
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Registered User Currently Offline |
Posts: 4 Join Date: Jan 2011 |
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Hey JK
I used npj6177@aol.com(was the paypal account I used to pay for upgrade)or npjeventsmgmt@gmail.com. Sorry for the late response forgot i requested the info. Thanks Nicole |
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| Posted: 08 Feb 2011 20:24 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: Feb 2011 |
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Adding myself to the list of lost licence key...
adam.hicklin@gmail.com thank you for adding chrome support 
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| Posted: 09 Feb 2011 15:16 | ||
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Administrator Currently Offline |
Posts: 1494 Join Date: Jan 2007 |
| Adam, Nicole, the codes have been resent. | ||
| Posted: 02 Mar 2011 23:18 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: Mar 2011 |
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Yeah, me too...adding myself to the same list of lost license keys
lane@engineplacement.com Thanks for your help. |
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| Posted: 06 Mar 2011 04:13 | ||
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Registered User Currently Offline |
Posts: 4 Join Date: Jan 2011 |
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Hey JK,
I did not receive the resent code. what email will you be using so i can add you to safe list? Please resend, Thanks a bunch! Nicole |
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| Posted: 06 Mar 2011 22:25 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Mar 2011 |
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Hey JK
I was previously registered for support under "cheffo", but the system isn't accepting the password - including newly emailed ones. So, I've established another account. I just need a key for my previous purchase I made. It was under lane@engineplacement.com. Thanks, JK. |
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| Posted: 08 Mar 2011 18:40 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Jan 2010 |
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Hi
Yes, I have lost my license too. Could please resend. daniel@westerdale.biz |
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| Posted: 10 Mar 2011 14:05 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Mar 2011 |
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Hi all
My name is tat and New members. Nice to meet you. |
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| Posted: 11 Mar 2011 04:48 | ||
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Registered User Currently Offline |
Posts: 17 Join Date: Aug 2009 |
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| Every time I reboot my lap top it comes up saying I need to register my software...i enter my license and it rejects it...the program still works but this is annoying me, Any suggestions? | ||
| Posted: 11 Mar 2011 13:38 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Jan 2010 |
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Hi
For some reason FireShot has reset to the free version. I am a licence holder so can you please resend my licence details. Daniel daniel@westerdale.biz |
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| Posted: 24 Mar 2011 14:12 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: Mar 2011 |
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Also lost my key for pro version, email I used is ipje@casema.nl
Thanks, John. |
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| Posted: 24 Mar 2011 14:43 | ||
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Administrator Currently Offline |
Posts: 1494 Join Date: Jan 2007 |
| Please check your mailbox. | ||
| Posted: 02 May 2011 22:38 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: May 2011 |
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Lost my license key, please help.
Santa |
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| Posted: 03 May 2011 04:33 Last Edited By: JK | ||
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Administrator Currently Offline |
Posts: 1494 Join Date: Jan 2007 |
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Sent to your email. Second time. Please do not forget
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| Posted: 12 May 2011 19:03 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Jan 2011 |
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Also lost key for fireshot pro.
tcawton@btinternet.com |
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| Posted: 15 May 2011 11:09 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Jan 2011 |
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JK if you have resent the details I have not received them yet. 
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| Posted: 15 May 2011 12:32 Last Edited By: JK | ||
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Administrator Currently Offline |
Posts: 1494 Join Date: Jan 2007 |
Have just sent it. Sorry for the delay. Too much support work due to buggy Firefox 4.0.1 release 
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| Posted: 18 Jun 2011 06:53 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: Jun 2011 |
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hello,
I bought a licence pro and i recently lost all data on my computer. Can you send me my license key again ? Mail to mc.forssant[at]gmail.com |
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| Posted: 30 Jun 2011 23:45 | ||
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Registered User Currently Offline |
Posts: 4 Join Date: Jan 2011 |
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Hey JK
"I used npj6177@aol.com(was the paypal account I used to pay for upgrade)or npjeventsmgmt@gmail.com." I have yet to receive any of the emails containing the resent license info. Although I do receive emails when someone post to this thread which is odd. Please resend when you get a chance. Thanks A Bunch, Nicole |
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| Posted: 05 Jul 2011 15:14 Last Edited By: JK | ||
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Administrator Currently Offline |
Posts: 1494 Join Date: Jan 2007 |
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Dear Nicole,
I've just resent the code to the second email you specified. I did this third time. Can you check all your folders including Junk/Spam and confirm receiving? The sender of the email is Avangate. |
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| Posted: 30 Aug 2011 19:51 | ||
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Registered User Currently Offline |
Posts: 3 Join Date: Aug 2011 |
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| I lost my Key Help Please?? | ||
| Posted: 19 Sep 2011 00:57 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Sep 2011 |
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Hi
Sorry to bother seem to have lost my Key mike at taxidemy.co.uk or mike at bostondesign .co.uk thanks |
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| Posted: 21 Oct 2011 09:36 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: Jun 2009 |
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| Can't find my license key - please can you send! | ||
| Posted: 28 Nov 2011 23:22 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Nov 2011 |
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I have lost my Key after a rebuild and upgrade to windows 7. can you help please
it was over a year ago when i went pro thanks in anticipation |
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| Posted: 28 Nov 2011 23:34 Last Edited By: JK | ||
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Administrator Currently Offline |
Posts: 1494 Join Date: Jan 2007 |
| @Daryl: Third time resending... Please do not forget anymore. | ||
| Posted: 29 Nov 2011 21:00 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Nov 2011 |
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| I appreciate you sending it again, but i have not receiveid it, and i have checked junk mail as well | ||
| Posted: 30 Nov 2011 05:52 Last Edited By: JK | ||
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Administrator Currently Offline |
Posts: 1494 Join Date: Jan 2007 |
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It should be sent from @avangate.
Can you tell me the Owner name of the key it has been registered to? |
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| Posted: 30 Nov 2011 10:51 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: Nov 2011 |
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ok,very good
____________________________________________________ |
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FireShot: Webpage Screenshots + Annotations