»User: »Password:   Remember Me? 
FireShot: Webpage Screenshots + Annotations for Firefox, Chrome and IE support forum / Screenshot Studio Support / Premium Support / 

Lost my license key

Pages: 1 , 2 , 3 , 4  Next  Last
Posted:  27 Aug 2009 09:18
hello,
I bought a licence pro some month ago, and i recently lost all data on my computer.
Can you send me my license key again ?
Posted:  27 Aug 2009 09:30
wow that was a quick answer !
Thank you for your professionalism and congratulation for your work, fireshot is a real usefull software.

Cyril Wolfangel
Posted:  27 Aug 2009 09:33
Thanks, you are welcome
Posted:  10 Oct 2009 19:15
Hi,i ve lost all of my details,license key
My name is George Anargiros
Address Panagiotidi 23 Elefsina Greece 19200
Phone number 2105546259
I,ve recently changed my email from anargio@ath.forthnet.gr to kyriakos.anargyros@ontelecoms.gr

My OS is Windows vista 32 bit,latest version of IE and Firefox
Please contact me as soon as possible
Thanks
Posted:  24 Oct 2009 15:07
Hello,
I purchased a few days ago, but did not receive a registration key.
Leslie Richards
1678 Triangle Palm Terrace
Naples, Florida 34119
239-592-1832
Posted:  24 Oct 2009 19:16
Should be in your junk mail.
I sent the code again.
Posted:  02 Nov 2009 00:30
Hi JK,

I have also lost my product key. This happened when it was updated and went back to the free version.

Let me know what details you need.

Thanks.
Posted:  02 Nov 2009 09:49
Hey what happen with my question and my license key?No answer by JK?
Posted:  02 Nov 2009 10:11
Steve, I need at least one of the following:

- Owner name
- Email
- Reference number

Possibly a date of purchasing will help if I'll be able to confront it with the information from you.
Posted:  02 Nov 2009 10:11
Wonderboy,

I resent the licence key. Are you sure you did not lose it in your spam folders? Will send it again to kyriakos.anargyros@ontelecoms.gr
Posted:  02 Nov 2009 17:52
OK now JK,I receive it Thanks!
Posted:  07 Dec 2009 00:09
Sir I bought the pro version some days ago ; I never receieved the receipt , nor any license code ; is that normal ? you got my e-mail thanks in advance OLIVIER GEBUHRER
Posted:  07 Dec 2009 12:14
Olivier,

I've just resent the codes, please make sure they did not disappear in SPAM folder.
Posted:  16 Dec 2009 18:21
JK...just purchased. Have received email with Activation Key: Owner Name: xxx xxx Support Code: xxxxxxxxxxxxxx. When I try to upgrade from trial (or simple) version and enter owner name and support code data as licensing information, it is not accepted as valid. Is there supposed to be a license key that is different from support code? Do I need to wait longer before trying to upgrade? ??? (It is not in Jumk Mail folder, as in some other posts.)
Thanks for your help. kodyky@windstream.net
Posted:  14 Jan 2010 18:00
Hi,i ve lost all of my details,license key
My name is Liuba Sarmiento
Av. Santa Cruz 1500 esq. Bs.As.
Phone number 591 4 4485551
email is tsb.mgr@tsb.com.bo

I buy Fireshot Pro for Firefox
Please contact me as soon as possible
Thanks
Posted:  14 Jan 2010 18:42
rubencamargo,

resent to your email.
Posted:  14 Jan 2010 20:33
Plugin Version - Unknown
MS Windows 7 Home Premium
Firefox 3.5.5
"Just purchased Firefox 3.5.5. Have received email with Activation Key: Owner Name: xxx xxx Support Code: xxxxxxxxxxxxxx. When I try to upgrade from trial (or simple) version and enter owner name and support code data as licensing information, info is rejected as invalid. Is there supposed to be a license key that is different from support code? Licensing info It is not in Jumk Mail folder, as suggested in some other posts.)
kodyky@windstream.net
Posted:  15 Jan 2010 08:14
Kodyky, Have just resent it again. Please use the code for Screenshot Studio, not for Lifetime Warranty.
Posted:  04 Feb 2010 21:29
Add me to the growing list of people who've lost their license key. My email address is Wally.Hartshorn@illinois.gov. Could you please send it to me? Thanks!
Posted:  24 Feb 2010 17:36
could you also resend me my license key please.
It should be linked to my email on this account.

Thanks in advance,

Quintus
Posted:  25 Feb 2010 07:35
Sorry guys, neither Wally Hartshorn's, nor Quintus's email not found in database. All I can do is to provide you with a discount for a new key purchase.
Posted:  25 Feb 2010 09:59
Hi , Sorry that's me again ; I got troubles on my PC and again lost the codes for screenshotpro ; could you please resend them ? I will try not to loose them again Thanks in adavance OLIVIER GEBUHRER
Posted:  25 Feb 2010 10:48
Sent third time
Posted:  25 Feb 2010 12:11
That is odd. Guess it must be on another email address, can you check either:

quintus@way2stay.com
or
quintus@bookinghorizon.com

or alternatively if you can search on company name, search for "Booking Horizon S.L."

Thanks in advance,

Quintus
Posted:  08 Mar 2010 14:09
Hi, i lost my License Information.
Can you resend it to my E-Mail-Adress?
Name is Jakob Meyer.

Thanks
Posted:  18 Mar 2010 19:34
Jacob, please check your inbox at @phuturesign.de
Posted:  19 Mar 2010 00:36
Just did an IE update and had to reinstall fireshot and don't know my licence key.

Gene Urban
gene@urbanteamaz.com
Posted:  11 Nov 2010 20:30
Hi,

I upgraded my FireFox Screen Shot and my license isn't working now. Granted, I bought the license on 7/11/2008 so perhaps it's an old number or something but I would love to get it working again.

Mozilla 5.0
Version 3.6.12
MS Windows XP

I used the free 30 day trial thinking that I'd be able to get it to keep working but nada, not so much.

Can you help?

I registered under either brambleberry@qwest.net or brambleceo@qwest.net. My new email is ceo (at) brambleberry (dot) com.

Thanks!
Posted:  11 Nov 2010 22:42
Your code works fine. Please send me an email containing the data you're entering to contacts@screenshot-program.com
Posted:  04 Jan 2011 23:47
Hi I've lost my licence key, and Fireshot is asking me to purchase the program again or provide the account/username and licence key

can you please tell me what both of these are.

Thanks
Annie
Pages: 1 , 2 , 3 , 4  Next  Last