| Posted: 10 Feb 2012 10:43 | ||
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Posts: 3 Join Date: Feb 2012 |
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| When I tried capturing the entire screen it just give me a black screen. I am using license copy of fireshot pro | ||
| Posted: 10 Feb 2012 12:54 | ||
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Warning before posting bugreports: please take into account that your bugreports will be ignored if you don't include the following info about your problem:
Plugin version (i.e. FireShot 0.45) OS type and version (i.e. MS Windows XP Professional SP2, English) Version of Firefox (i.e. Firefox/2.0.0.14) Steps to reproduce the bug (i.e. Start FX, open FireShot editor, create a shape and try to save - you'll get an access violation xxxxxx) Please include as much additional info as you can because even a small detail can speed up the process of fixing the bug. Thank you for your assistance, your help is much appreciated. |
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| Posted: 11 Feb 2012 03:43 | ||
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I am using Fireshot Pro for Chrome v.0.96.
My OS type is windows 7. Rest is working fine except that "Capture entire page and edit". I tried re installing Chrome as well Firefox but doesn't work. |
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| Posted: 13 Feb 2012 19:53 | ||
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| Thanks, does it happen to any website you're trying to capture or do you have specific links that are not working? | ||
| Posted: 17 Feb 2012 16:15 | ||
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Yes it happen to any websites. Right now I have gone back to my older version of chrome which is 16.0.912.77 and there its working absolutely fine.
For the time being I'll be working on this. Thanks |
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| Posted: 21 Feb 2012 21:49 | ||
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| Just uploaded an update to Chrome webstore. Should be working fine. | ||
| Posted: 09 Apr 2012 12:39 | ||
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fireshot .96
pro license windows 7 home premium not able to capture entire screen. just shows black screen. I reinstalled chrome and still has the same problem. it is the same for any webpage when i want to capture the entire page. it was working fine for the trial version. |
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| Posted: 20 May 2012 05:30 | ||
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I have the same problem as the previous guys (above), with just a black screen copied by FireShot when trying to capture the entire screen (visible + invisible).
I have used it many times before on different websites with perfect results - including both before and after the page that doesn't work. Plugin Version: FireShot Pro plugin for Firefox v0.98 (FREE component) OS type and version: Windows 7 Pro v6.1 (Build 7601: Service Pack 1) Version of Firefox: Firefox / 12.0 Steps to reproduce the bug: - Go to The problem web page - When a stable display, press <alt> + <prt-screen> together - click the FireShot edit image (pen) on the Firefox status bar - FireShot's resultant edit screen is a black image with no data displayed. - go to any other randomly selected site and whole FireShot procedure works fine; so must be something to do with how that particular target site is built. But I'd like a fix / workaround if possible. Thanks for help 
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| Posted: 20 May 2012 05:34 Last Edited By: Destry | ||
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* Sorry, a typo in my previous post.
Capturing the screenshot should use: <ctrl> + <prt-screen> ( not <alt> ) Also, I didn't see the Edit option to correct the original post. Thanks again. 
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| Posted: 20 May 2012 23:57 Last Edited By: frodesti | ||
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works fine for me. even with y dual monitor setup, both screens are there.
fireshot 0.98.6 firefox 13.0b4 |
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| Posted: 20 May 2012 23:57 Last Edited By: frodesti | ||
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double post, sorry. 
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| Posted: 17 Jun 2012 04:57 | ||
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Plugin version : Google Chrome FireShot: 0.98.3
OS type and version: MS windows XP SP3, Pt_Br Version of Chrome: 19.0.1084.56 Step to reproducing the bug: Besides all options work great if I try "Capture entire page and .. *edit/save/any option) the result is the same as "capture visible part and...) |
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| Posted: 18 Jun 2012 03:56 | ||
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One thing I Just identified:
If for example I have in browser 6 scroll down pages to entire page the capture process works fine, but if only one small part must be scrolled the capture work as visible part. |
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FireShot: Webpage Screenshots + Annotations